Dilan De Zilva

Software Engineer

I build the parts that
actually ship.

2.5 years building customer-facing platforms from a React projects, to a generative AI enquiry assistant I scoped and shipped from a blank brief. Currently finishing a Master of IT in Melbourne, open to Software Engineering roles across Frontend, Backend, Cloud, DevOps, and AI.

Melbourne / Geelong, VIC

Experience

The Work

Oct 2023 — Feb 2025 Sydney (Remote, Sri Lanka) → Geelong

Frontend Developer → Web Developer · promoted Jan 2025

Oscar Wylee Australia

  • Built a React-based in-store display system showing real-time optometry appointment availability, with optimised REST API integrations across 100+ retail store locations in Australia and Canada.
  • Designed and executed a company-wide technical SEO strategy, driving a 40% increase in organic search traffic on high-competition keywords.
  • Given an open brief by my manager to "look into a chatbot" — independently researched LLM integration approaches, built a working AI enquiry-automation POC on the OpenAI API, and presented it to stakeholders, directly contributing to my promotion.
  • Built an automated unsubscribe portal that cut customer complaints and manual admin workload by 30%.
  • Shipped internal automation tooling that lifted team productivity by 28%, and deployed serverless functions on AWS Lambda with assets managed via S3.
  • Built SEO-optimised eye-health content modules in Magento 2 and worked daily across marketing, design, and operations to translate technical progress for non-technical stakeholders.
Sep 2021 — Sep 2022 Sri Lanka

Software Engineer Intern

Virtusa

  • Contributed to RESTful API integration and frontend delivery within agile sprint cycles.
  • Deployed containerised services using GCP and Docker to support scalable cloud infrastructure.
  • Took part in peer code reviews and secure API design workshops; used SQL for complex joins across high-volume relational data.
Apr 2025 — Present Part-time

Store Team Member — Night Fill & Grocery

Woolworths

  • Frontline customer service and nightly stock replenishment in a high-volume retail environment.
  • Balanced alongside full-time Master of IT study — the same time-management discipline that keeps sprint deadlines honest.

Skills

The Stack

Frontend & Web

JavaScript (ES6+) TypeScript React.js HTML5 CSS3 Tailwind CSS

Backend & Infrastructure

Node.js Express.js REST APIs AWS (S3, Lambda) GCP Docker CI/CD & GitHub Actions

AI & Data

OpenAI API LLM Integration Python SQL MySQL MongoDB Firebase

Other

Java Solidity Magento 2 Git Component Architecture

Projects

Selected Builds

2023

DR Food Services — Brand & Export Website

Full redesign and rebuild of the website for DR Food Services, a Sri Lankan food manufacturer producing chilli paste and Maldive fish sambol since 1996, now exporting an 8-product range to 5+ countries. Owned the project end-to-end: design, build, deployment, and hosting.

  • React
  • Tailwind CSS
  • Firebase
View live site →

Oct 2024 — Feb 2025

AI-Powered Customer Support Chatbot

Full-stack LLM-integrated support interface, taken to MVP. Component-based React + Node.js chatbot wired to the OpenAI API for real-time conversational responses, with an asynchronous pipeline built to hold up under concurrent requests.

AI Chatbot System Design Diagram
System design — enquiry automation pipeline
  • React
  • Node.js
  • OpenAI API

Dec 2022 — Jun 2023

Kryptruction — Web3 Recruitment Platform

A recruitment marketplace for the construction industry. React dashboard for real-time candidate tracking, MetaMask wallet auth, and Solidity smart contracts on Ethereum for secure payments, backed by MongoDB.

Screenshots shown — the local Ethereum test chain it depends on isn't running, so the live build isn't currently demoable.

  • React
  • TailwindCSS
  • MongoDB
  • Solidity
  • Ethereum Network
  • Metamask
  • Hardhat
View code →

May 2026

Discover Colombo — Travel Guide

A responsive, multi-section travel guide covering destinations, dining, and accommodation, hand-built in HTML5, CSS3, and vanilla JavaScript with accessible, mobile-friendly layouts.

  • HTML5
  • CSS3
  • JavaScript
View live →

Oct 2025

IT Service Desk System

A Python CLI tool simulating ITIL service-management practice — ticket submission, monitoring, and resolution workflows, with data structures modelling users, technicians, and ticket priority.

  • Python
  • CLI
  • Data Structures
View code →

Education

The Path

2025 — 2027 Expected Feb 2027

Master of Information Technology

Kaplan Business School, Melbourne — Web & Mobile Development Specialisation

Member, Australian Computer Society (ACS)

2019 — 2023 United Kingdom

B.Sc. (Hons) Software Engineering

University of Central Lancashire (UCLan)

Upper Second Class Honours (2:1) · WAM 64.40% · 180 ECTS